Delivery is by courier service no later than the second business day following the order date, excluding Saturday and Sunday, and public holidays. Some delays may apply in the case of some smaller towns and the islands off mainland Italy.
– in the event of a failed delivery, the order will be deemed cancelled due to the impossibility of carrying out the delivery.
Please check the following in the presence of the courier:
– the number of packages delivered matches those indicated on the waybill (delivered by courier)
– the packaging is not visibly damaged, has not been tampered with, and is not damp or too light; sealing materials (personalized adhesive tape) should not be altered.
In the event of any such anomalies, the customer has the right to not accept the delivery or accept it conditionally.